Our dedicated team is always here to help and care for you!
For questions regarding your order, submitting feedback/product ideas or initiating a return/exchange: contact@wovescarves.com
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Frequently Asked Questions
How long will it take to receive my order?
Orders are processed during regular business hours. Orders placed after our cutoff time (generally early afternoon) will be processed and shipped on the following business day. Once your order is processed, the shipping time varies based on the location. You can read more about our shipping policy here.
Where can I get product updates?
Follow us on Instagram and TikTok to stay updated on our latest news and launches. You can find our social media links at the footer of this page!
What is your return policy?
We do not facilitate returns or refunds. However in the event that you receive an incorrect order or a faulty item, we are committed to arranging a return for a refund or exchanging the items at no additional expense. We have a 5-day return policy on the grounds of receiving a faulty/damaged item, which means you have 5 days after receiving your item to request a return.